Patient Services Representative

Job Locations US-PA-Plymouth Meeting
# of Openings
1
Category
Healthcare

Overview

Children's Dental Health Associates currently has a full-time opportunity available for a Patient Services Representative! The ideal candidate must be bilingual in Spanish.

 

This position will cover both our South Philadelphia and Plymouth Meeting offices; 3 days/wk in Plymouth Meeting, 2 days/wk in South Philadelphia.

 

We are pleased to offer a competitive salary and strong benefits package, which includes:

  • Company contributions towards medical insurance coverage
  • No-cost employer paid dental insurance for all employees
  • 401k
  • Generous paid time off (PTO) policy
  • Company paid holidays
  • Employer-paid Group Term Life Insurance, Short-Term Disability, and Long-Term Disability Insurance

Responsibilities

  • Greet and check in patients in a friendly manner.
  • Collect co-payments and verify insurance coverage.
  • Schedule and confirm patient appointments.
  • Prepare new patient charts neatly and accurately.
  • Various office duties as assigned by Office Manager.
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Collect and post payments and record receipts.
  • Balance nightly deposits and complete credit card processing.
  • Maintain an open line of communication with other Dental Assistants, EFDAs, Hygienist, Front Desk, Office Supervisors and/or Office Manager, Practice Manager, and Dentists regarding issues important to meeting the needs of patients.

Reporting Relationship:The PSR reports to the Office Supervisor and/or Office Manager. In the absence of the Office Supervisor and/or Office Manager, the PSR reports to the Practice Manager.

Qualifications

  • High School Diploma generally required
  • Bilingual in Spanish required
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Front Desk of a practice (preferably dental) experience of one year preffered
  • Keyboard skills
  • Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance

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