Patient Care Associate/Front Desk Receptionist

# of Openings


Children's Surgery Center of Lancaster currently has a full-time opportunity available for a Patient Care Associate/Front Desk Receptionist!

We are a rapidly growing company that is pleased to offer a competitive salary and strong benefits package, which includes:

  • Company contributions towards medical insurance coverage
  • No-cost employer paid dental insurance for all employees
  • 401k
  • Generous paid time off (PTO) policy
  • Company paid holidays
  • Employer-paid Group Term Life Insurance, Short-Term Disability, and Long-Term Disability Insurance


Administrative Duties:

  • Greet and register patients arriving at Surgery Center
  • Support the Front Desk Receptionist activities
  • Answer incoming calls
  • Assemble and review records according to unit standard
  • Record records into electronic system according to Surgery Center Standards
  • Perform general office duties
  • Schedule appointments for patients as required
  • Review insurance paperwork to ensure forms are completed and information is accurate
  • Scan information and identification cards into practice management system
  • Ensure patient reviews all policies and procedures as required by the Surgery Center
  • Other duties as assigned

Clinical Duties:

  • Coordinate communication between patients, their parent(s)/ guardian(s), family, medical staff and administrative staff
  • Identify patient, escort patient to pre-op, operating room, or post-op
  • Measure or observe the measuring of vital signs, weight, and height
  • Record patients' medical history, vital statistics, or information requested by medical team
  • Assist in preparing center for next day cases including picking cases, room preparation, preop and PACU room preparation
  • May operate or assist in operating various mechanical devices
  • May transport patients via wheelchair or stretcher within the Surgery Center
  • Assist with transport from the preoperative area to the operative area as well as to the post-operative area and discharge
  • Direct patient/parent inquires to appropriate medical staff member to ensue satisfactory resolution
  • Other duties as assigned


  • High School Graduate
  • Three (3) or more related years of experience in surgical / clinical environment
  • Ideal candidate will have received training from an accredited Medical Assistant School which included basic clinical and administrative skills
  • Demonstrated ability to communicate effectively
  • Knowledge of and experience with computers, word processing systems and data entry
  • Knowledge of and experience with electronic medical records (EMRs) preferred
  • Ability to multi-task and prioritize


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