Patient Care Technician

US-PA-Plymouth Meeting
# of Openings
1
Category
Healthcare

Overview

We currently have a full-time opportunity available for a Patient Care Technician/Front Desk Professional.  The ideal candidate will be working in the Plymouth Meeting office three days per week, and the South Philadelphia office two days per week.

Responsibilities

Plan, coordinate, oversee and provide patient care for all ages in all areas within the dental standards of practice and the policies of CDHA. Make decisions regarding direct patient care needs and communicate appropriate information to other team members. Help maintain equipment, supplies, and the cleanliness and efficiency of the office.


Reporting Relationship:
The Receptionist reports to the Office Supervisor and/or Office Manager. In the absence of the Office Supervisor and/or Office Manager, the Receptionist reports to the Practice Manager.

 

  • Essential Job Duties and Responsibilities:
  • Understand and prioritize customer requirements
  • Know and adhere to all policies and procedures of CDHA
  • Plan, implement, and evaluate dental care for patients based on individual, specific patient needs and according to dentist’s orders
  • Follow OSHA and other standards for protection against blood borne pathogens
  • Follow all HIPAA standards
  • Use good body mechanics
  • Availability to travel between office locations
  • Seek involvement / actively participate in activities that promote professional growth and performance improvement
  • Be willing to learn and rotate to other processes/areas when/where needed
  • Maintain an open line of communication with other Dental Assistants, EFDAs, Hygienist, Front Desk, Office Supervisors and/or Office Manager, Practice Manager, and Dentists regarding issues important to meeting the needs of patients
  • Other duties as assigned

 

Qualifications

  • High School Diploma generally required
  • Bilingual in Spanish required
  • Knowledge of administrative and clerical procedures
  • Knowledge of computers and relevant software applications
  • Knowledge of customer service principles and practices
  • Front Desk of a practice (preferably dental) experience of one year preffered
  • Keyboard skills
  • Cleared through the State of PA to work on children: determined through Criminal Background Check, Finger Printing, and Child Abuse Clearance

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