CDHA Management, LLC, is currently seeking a skilled professional for the exciting opportunity to build and manage its new internal patient access center in support of patient scheduling and interactions with our 20+ dental practices. The manager will supervise daily operations and personnel, aiming for maximum efficiency and the highest customer service standards. This role will also ensure technology is utilized appropriately and that staff are well-trained, productive, and successful at responding to patient needs through both inbound and outbound communications.
The ideal candidate will be organized, reliable, and results-oriented, with past experience managing patient access or patient call centers.
The manager will:
Day-to-day responsibilities will include:
At Children's Dental Health Associates, we proudly provide the best dental care to children throughout Chester, Lancaster, York, Philadelphia, Montgomery counties, and beyond. Our dentists and dental staff are knowledgeable and passionate about what they do. We take the oral health of our young patients very seriously and understand going to the dentist can make some children anxious, so we strive to make every child feel calm and comfortable during their visit with their dentist. With colorful photos, a children's play area, TV's throughout the office, video games, and toys, our young patients are provided with a fun atmosphere where they are free to play before being seen by their dentist.
Our mission at Children's Dental Health Associates is to serve the unique needs of children by providing a welcoming environment and utilizing the tell, show, do method to provide quality specialized dental care. We respect and acknowledge the trust each parent has given us to care for their child. We consider it a privilege to treat children, and we treat each visit as an opportunity to make a difference in their lives by helping them obtain the best possible oral health through prevention first and intervention second.