Credentialing Coordinator

US-PA-West Chester
# of Openings


CDHA Management currently has a full-time opportunity available for a Credentialing Coordinator at our new West Chester corporate location!



Credentialing Responsibilities:



  • Ensure all applications for credentialing are sent to prospective members of each facility
  • Complete all checklists and checks per required checklist to ensure completion of file
  • Monthly, run reports to ensure credentialing elements that are coming to expiration are renewed and received in all applicable files
  • Credential all new offices with Department of Public Welfare and all insurance companies at minimum 3 months prior to a new office opening (this is dependent upon receiving practice/location information)
  • Coordinate new office opening with New Business Assistant and Marketing Manager
  • Follow-up on all credentialing applications submitted to all insurance companies- keep track of all email correspondence and phone conversations had
  • Maintain an active list of all insurance companies
  • Ensure all requests for specialty contracts are submitted and that all providers are connected to the proper fee schedule for the dental offices completing credentialing for
  • Ensure proper time management of all tasks
  • Complete all re-credentialing requests when submitted and maintain submittal information
  • Review all dental insurance websites for complete and accurate information. Email insurances that have incorrect information so information is corrected
  • All other duties as assigned


Administrative Responsibilities:

  • Prepare and manage correspondence, reports and documents
  • Implement and maintain office systems
  • Handle incoming mail and other material
  • Set up and maintain filing systems
  • Collate information
  • Maintain databases
  • Communicate verbally and in writing to answer inquiries and provide information
  • Liaison with internal and external contacts
  • Coordinate the flow of information both internally and externally
  • Operate office equipment
  • Manage office space
  • Understand and prioritize customer requirements.
  • Know and adhere to all policies and procedures of each facility entered.
  • Ensure facility's needs are handled expeditiously



  • At least one year of credentialing experience strongly preferred
  • Knowledge and experience of relevant software applications - spreadsheets, word processing, and database management
  • Excellent Time Management Skills
  • Ability to multi-task and prioritize customer requirements
  • Knowledge of administrative and clerical procedures 
  • Knowledge of business principles
  • Proficient in spelling, punctuation, grammar and other English language skills
  • Proven experience of producing correspondence and documents
  • Proven experience in information and communication management 


CDHA Management Logo


At Children's Dental Health Associates, we proudly provide the best dental care to children throughout Chester, Lancaster, York, Philadelphia, Montgomery counties, and beyond. Our dentists and dental staff are knowledgeable and passionate about what they do. We take the oral health of our young patients very seriously and understand going to the dentist can make some children anxious, so we strive to make every child feel calm and comfortable during their visit with their dentist. With colorful photos, a children's play area, TV's throughout the office, video games, and toys, our young patients are provided with a fun atmosphere where they are free to play before being seen by their dentist.


Our mission at Children's Dental Health Associates is to serve the unique needs of children by providing a welcoming environment and utilizing the tell, show, do method to provide quality specialized dental care. We respect and acknowledge the trust each parent has given us to care for their child. We consider it a privilege to treat children, and we treat each visit as an opportunity to make a difference in their lives by helping them obtain the best possible oral health through prevention first and intervention second.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.